Domestic Removals – House Moving Testimonials

Specialised Movers pride ourselves on ensuring client satisfaction with every domestic home removals contract we undertake. To this end, we ask all our customers to complete a post-move questionnaire so that we can ensure that future our service and our customers’ experience is continuously improving.

Below are a few of our questionnaire testimonials received from domestic move customers:

Will always recommend you to friends

Hello John and all,

Just to say a big ‘thank you’ to all concerned re my move from Devon to Sheffield over the last couple of days…

I am sorry that we had the hiatus the previous week, but as you know, it was all down to the damn solicitors of the girl at the front of the (short) chain…huh.

But I’d like to say how much I appreciated Jamie and Danny’s work-rate…they did a brilliant job and it was a pleasure to help them out a little…..

And of course, your colleagues in the office, Nigel and Oliver to name a couple, who, with a bit of prompting (Haha!) let me know what was happening…

Always appreciated..and always recommend you to friends etc, as in the past.

My best regards and thanks to all once again,

John Dyson

how happy all of us were with how things went last week

I just wanted to say how happy all of us were with how things went last week. The two gentleman who came to my parents’ house were lovely. They were finishing off as I arrived but my brother told me that they were efficient, polite, patient and also caring. Thank you so much, all of you. It made a huge difference to me to know that everything would be taken care of.

Pallavi

I was extremely impressed

I was extremely impressed with the guys on the day, they worked tremendously hard and it was a very long day

See full details of feedback on returned questionnaire form

Jayne Leverton

Your guys did a fantastic job

Dear Jessica

 

Just to say your guys did a fantastic job. Both packing and delivering. They were very helpful with nothing to much trouble.

They chaps who came to Wales deserve special mention. They helped move items and were very patient. Ten out of ten. Especially Daniel who found our lost gold piece.

Well done if we ever move from here and it’s unlikely then you will be our first choice

Take care

Diolch as they say over here

David and Helen spencer 

Very happy with all your service

Hi, I didn’t ask their names, but the two chaps who’ve just moved a crate of stored stuff into 23 Windses were very efficient, helpful, polite, no fuss, put stuff where I wanted it, coped with having to move the lorry to allow other traffic through at least once, and most of all managed to turn the lorry round in a small parked-up courtyard without hitting anything which was amazing to watch. Very happy with all your service and hope to use you again some day,

Thanks

Claire

Your hard work pays off

Dear Rob,

“We’re now the night before we move out, in an emptied house. I just wanted to send a note before real life resumes to say how pleased we’ve been with Malcolm and the team. They are polite, friendly and understanding.

“I also never said that the reason I was so hopeful that your quote was competitive was because you called a year ago – following an internet form I completed (it was when we first put the house on the market and I was planning ahead!). You were very helpful then, and I made a note and came back to you a year later. I thought you might like to know that your hard work pays off – you must be worth thousands to the company!”

Karen

Thank you for all your help

John

Last week we took delivery of our last items that had been in a container and we paid our outstanding charges, so as far as Specialised Movers Ltd are concerned our move is complete.

So I just want to say thank you for all your help with our move north. You were very patient with our messing about with the removal date, we found ourselves in a complicated chain and we were only able to give you a couple of days notice of our completion date. The removal team (Paul, Vaughan and Richard) were superb , especially when it came to moving our stuff in, having to manhandle everything up our lane and steps into the house – in the rain. We appreciate how you sorted out the broken bathroom cabinet.

All in all a thoroughly professional job for which we are extremely grateful.

With many thanks and out best wishes

Brian and Isabella Rance

Thank you for brilliant service

Dear ‘Specialised Movers’

Very many thanks to the ‘lads’ who delivered my goods and chattels from your storage today (14th May). They were earlier than I expected and very welcome as everything was unloaded before the rains and wind came. I hope they got back to Sheffield with no trouble.

They were excellently efficient, polite and fun with Yorkshire good humour. I was only sorry that I could not offer them food, but as I am not, as yet, living at the property there was only tea or coffee.

Thank you for brilliant service, I’m glad I chose your company for my removal. Rob Townrow was right in saying there was nothing for me to worry about, you all made something which could have been traumatic to something with no worries.

Thank you all again.

Allison May

Thank you so much for pulling out ALL the stops

Having been let down by a different company, Specialised Movers helped us to move on the day.  to enable our move to happen.

Angela Wood

Thank you Specialised Movers

The men were fantastic, although they could have used an extra man they still managed to do a brilliant job!

Thank you Specialised Movers

Mrs Gallagher

The complete service was high quality

Hi

Its been a couple of weeks since we moved but I wanted to say a big thanks to all your staff in the office and the van teams for their excellent work in planning and delivering the removal service. The complete service  was high quality and we were delighted with this.

Thanks

Alex and Jean Buchanan

Your lads were professional, enthusiastic and outstanding

Good Afternoon Craig,

I am contacting you today to let you know how happy I am with the move you have just done for me!

Your lads were professional, enthusiastic and outstanding.

To say our move was not as ‘Straight Forward’ as most moves, as we were moving into two apartments, in different buildings, on different floors, your lads did a fantastic job organising and planning the move and it was done amazingly.

I am extremely pleased with your service as project manager, always on the other end the phone – no matter what time of day – I knew from you coming to survey I had an instant bond with you and could trust you would sort my move out in a professional manor.

Please pass this onto the lads who came in and moved us, and give yourself and the team a pat on the back!

I will be recommending yourself and the team in the future to anyone I know and if I move again, I’ll be giving you a call!

Kindest Regards,

Kevin Musgrove

First class service

Just a short note to say that your team and in particular Malcolm and Danny (who were there both days) provided myself and my wife with a first class service with our recent move.

Mr Colver

I will recommend you to all of my friends

Good Morning Craig,

I wanted to give some feed back to the team you provided for my recent move.

They were outstanding, I will be using you again if I move and I will recommend you to all of my friends.

Again Thank you.

Mrs Wingfield

Mike – Thank you Specialised Movers

Thank you Specialised Movers.

We want to compliment you all on a great job.  All our belongings were moved efficiently and expertly reassembled by your hard working and courteous staff, with nothing being too much trouble for them.  Every box we have opened had obviously been packed very carefully and stored securely.  Based on our experience we would definitely recommend your services to others.

Again thank you Specialised Movers

Thanks and best wishes

Mike

Thank you very much!

We wanted to thank you for a job very well done. On 12th September, Shaun and Nash moved my mum from Birmingham to Cheltenham and they were fantastic in every respect. The job was done efficiently and with plenty of smiles. Thank you very much!

Kind regards,

 

Carolyn Ranson

Kirklees Council service their clients with Home Moving

Hi John

Can you say thank you to Bob and Jim for yesterday’s decant their help was very much appreciated.

They guys went over and above with Ms Wardman.  It was quite a difficult move as Ms Wardman has mental health issues and can be very unpredictable and is prone to outbursts, I have to applaud them because they didn’t react to her outbursts and just gave her space to calm down and carried on.

Bob and Jim were very respectful at all times toward Ms Wardman and her belongings, and even helped move some of her furniture around for her.

Lynne Murray
Project Support Officer
Kirklees Neighbourhood Housing