Below are some FAQ, and answers to common commercial and office removal queries that we frequently get asked.

You can also read our handy Commercial Removals Guide:

If you still can’t find the answer to your removal question, then contact us to discuss your needs and we’ll be happy to help!

Choosing A Reputable Removal Company

Learning how to conduct a business move isn’t easy: an office move involves major purchasing decisions, multiple interdependent projects, and months’ worth of ongoing scheduling and communications. With all that on your plate, choosing office movers can seem like a minor point – but you shouldn’t treat it that way.

The first step is to contact an approved mover. This should be a mover with not only a BAR (British Association of Removers) accreditation but also more importantly the Commercial Movers Group (CMG) membership.

Always insist on a site visit. The mover will send a surveyor to your site (free survey) to discuss your requirements and assess the effects to be moved. This will also be a good time to discuss the scheduling of your move and also of any special requirements or concerns you may have. These may be packing requirements, computer/server relocating, the scheduling of the move and any proposed downtime.

Obtain a fixed price with no hidden extras. A written quotation should be clear and succinct. The only likely additional price will be for the crate hire element, which is determined not only by the amount of crates required but also the time that you have them (it is a rental period). Regardless this can still be a fixed price on a daily or weekly basis.

As well as a competitive price you will want re-assurances about the level of service you receive. There should be plenty of detail on how the remover proposes to successfully operate and complete your companys relocation. Read the detail! Also ensure that the remover uses only full-time, experienced removals staff – make sure that there will be no sub-contractors involved.

Finally, make sure that the remover provides comprehensive insurance and goods in transit cover. If any mistakes are made then you want assurance that they will be dealt with and rectified by the remover.

How Do You Protect Our Office Building(s)

All Office relocation crews will apply protective measures in advance of the move activity, and all routes and protection will regularly be re-checked and fresh protective materials re-applied before their effectiveness has expired:

  • Floor protection – all main walkways will be covered and we will apply boarding along all main walkways to provide a secure fixing and avoid creating any slip or trip hazards.
  • Grounds/Ramps/Trail Lifts – removal vehicles have metal ramps and/or tail lifts that can mark the ground (block-paving or tarmac) so our crews will use card or wooden sheeting beneath the ramps to negate this problem.
  • Door Protection – we use padded door covers that attach by Velcro and avoid damage through knocks and bumps.
  • Door Corner wall protection and door frames – these will also be padded with either laminated wrap or correx padding.
  • Stairways – these are often a vulnerable area (especially if narrow) and where necessary the walls are covered using laminated wrapping or correx sheeting.

We’re Currently Undergoing Building Work. Can We Still Move?

Specialised Movers constantly work on sites under construction and/or refurbishment. It is extremely important to understand the needs of the other suppliers to create a productive (avoiding disruption) and safe working environment, and therefore we are very willing to either adhere to an induction programme for any sites, or indeed devise our own. We will also recommend a meeting with key personnel of other suppliers to promote synergy between all suppliers, and in addition to a Britannia SafeContractors accreditation, Specialised Movers also have a CHAS (Construction Health and Safety) accreditation, which is often more specific to construction sites.

ALL our staff fully understand the need for flexibility in all aspects of their work. All crews will be pre-briefed on work and supplied with risk assessments and method statements. However, we appreciate that relocations are not always an exact science, and all staff are prepared for ad-hoc variations in their tasks, and will seek to overcome any obstacles rather than exacerbate a potential problem.